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F.Hinds is an independent jewelry retailer owned and run by a family. The company operates in England and Wales and provides a large selection of diamonds, gold, silver and platinum jewelry, watches, clocks, and giftwares. The brand is over 150 years with the sixth generation of the family presently managing it across over 115 branches. By extension, the company has transcended the high street to bring the standard of service it is known for to the online presence. Little wonder the brand rides on its high street reputation. It is cliché but apt that customers are king. In the world of jewelry customers are everything- a fact F.Hinds duly recognize with positive reviews pouring out as testaments to this. The website is operated since 1997 and it has been part of the happy stories and awesome moments of its customers by delivering wedding rings, engagement rings, and branded collectibles. The company also focuses on recycling unwanted gold jewelry into new pieces at 100% of the value exchanged.
Background
Headquartered in Uxbridge, the company was founded in 1856, in London by George Henry Hinds. Just after 1918 brothers Frank and William took their proportion from the business. While William Hinds went into theaters and cinemas, his brother Frank continued the jewelry business. In 1990, F.Hinds took over the one other shop owned by half of the family in Worthing, Sussex. Brands owned by F.Hinds include My Diamonds, the Night and Day black diamond and white diamond collection and the Kilimanjaro Tanzanite collection. The Responsible Jewelry Council is an international non-profit organization established to foster consumer trust in the jewelry industry. As part of F.Hinds’ commitment to better the industry, it joined in 2008. The company has about 1000 employees.
The F.Hinds shopping experience
Simplicity is a luxury- F.Hinds adds this to its large collection of luxuries for the comfort and satisfaction of consumers. The website is simple, responsive and with a minimalistic design and easy navigation. Therefore it is no stress in selecting and ordering that jewelry of choice. Oh. One more thing, there is a jewelry or gift for every event. F.Hinds is glad to be the provider of luxury collectibles just to make sure you have a moment to remember. Shopping at the comfort of your home or business is just as much as getting items at the high street stores and with F.Hinds you get the best of style there is in the jewelry world at the value of your money.
F.Hinds’ gift vouchers are in £5, £10, £20 and £50 dominations. This is to make the practice of gift-giving easy as it can get and they can be used in any of the stores across England and Wales. Gift vouchers can be purchased online too.
Delivery
F.Hinds’ Standard delivery option takes about 2-4 working days after dispatch. Orders are delivered under the Express delivery option the next working day after dispatch and the international delivery option takes a minimum of 3-5 working days after dispatch. This, however, is dependent on the distance of the location. It is important to note that branded watches such as Rotary and Seiko, will arrive with their own branded, packaging and guarantees.
Guarantee
Diamond items have 2-year guarantee and other products come with a minimum of 12 months guarantee. There are also some products that come with longer guarantee period which will be noted on the product details page. The guarantee is meant to secure customers from manufacturing faults.
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